COVID-19 News

COVID-19 -safety procedures

Since the beginning of the COVID-19 pandemic new safety procedures have been in place to protect both myself and my clients. Before contacting me to book a treatment please read all of the information below.

Prior to your treatment appointment

On the day before your scheduled appointment I will contact you by phone or text to check you are in good health and neither yourself or a member of your household has had any COVID-19 (Coronavirus) symptoms or has been in contact with anyone who either currently has COVID-19 or has had it in the past 14 days. If you or a household member is unwell or you have been in contact with someone who is or has been unwell, I will ask you to reschedule your appointment. Also, if you have been contacted by NHS Track & Trace or have received, via the NHS app, notification to self isolate please let me know and we can rearrange your appointment. This is to protect both you, myself and my wider family.

On the day of your treatment and arrival at my premises

From Tuesday, 30th November 2021 mask wearing is mandatory again under UK law when attending business premises and shops and I would ask you to ensure you wear one while attending your appointment. You should have this on when entering the property and not remove it until you have left. I will be wearing a face mask and gloves at all times. Hand sanitiser will be provided and I will wipe down all door handles and other surfaces before and after your visit. I will continue to social distance during your appointment. The couch will be covered in fresh couch roll on your arrival and this will be safely disposed of once you have left.

It is important you understand there are no waiting or toilet facilities available. Please arrive at your scheduled appointment time and not before. If you do arrive early please remain outside in your vehicle until I contact you to confirm you can now enter the premises. It is important I have time to prepare the treatment room in order ensure your safety on entry.

Paying for your treatment

It is preferred that you pay for your treatment either by bank transfer or cheque. If you wish to pay by cash please put the correct amount in a sealed envelope and pass it to me before you leave. I will not be able to provide change for cash payments.